Welcome to saracampbell.com (the “Site”), a web site owned by Sara Campbell LTD.  Please be aware that your use of this Site is subject to these Terms of Service and any additional terms and conditions that are set forth on the Site, if any. (“Terms of Service”). The Terms of Service, as updated by Sara Campbell LTD from time to time, govern your use of the Site. You can review the most current version of the Terms of Service at any time at www.saracampbell.com. You should carefully read the Terms of Service before using the Site. By using the Site you agree that you are at least eighteen years old and agree to be bound by the Terms of Service.

Services

The Site includes information about Sara Campbell LTD and its products and services. Additional or other services may be offered from time to time in Sara Campbell LTD's sole discretion.

Trade Method of Payment

Sara Campbell LTD accepts VISA, MASTERCARD, AMERICAN EXPRESS

How can Terms be established with Sara Campbell LTD?

Email info@saracampbellltd.com to request credit application.

TRADE Return Policy

We thank you for your order, but we ask that you please inspect your shipment upon receipt. All damaged and missing items must be claimed within 10 days of receipt of shipment. Since merchandise is cut to order, returns of any non-damaged items are not permitted. Exchange of non-damaged merchandise must be approved by the Boston office. All items returned for exchange must be received in the exact condition in which they were shipped to the customer. They must have all the original tags. In order to process an exchange, alternate items must be ordered at the time of the request. Any breach of these terms will result in an unauthorized return.  All unauthorized returns will incur a restocking fee of 20% of the total merchandise.

If you need to return or exchange merchandise, please follow these steps:

1. Please call 617-423-3134 for a Return Authorization number (RA#). All returns and exchanges must be accompanied by the RA #. Please mark the outside of the box with the RA #.

2. Ship your merchandise to: 
     Sara Campbell LTD
       46 Plympton Street
       Boston, MA 02118

3. We will reimburse shipping costs for returns of damaged items only.

4. All damaged returns for refund will be reimbursed by method of original payment.

RETAIL Return Policy

This portion regards purchases made online, via an email or phone call placed to our store. We thank you for your order, but we ask that you please inspect your shipment upon receipt.  All damaged and missing items must be claimed within 3 days of receipt of shipment.  If an item is being returned for any other reason, you have 10 days to claim it.  A return can be shipped back within 30 days of received shipment, however it must be claimed via a phone call to our store for approval (see appropriate timeframes above). You will be credited in the same method of payment that was used at the time of purchase.  If returned after 30 days without original receipt, a store credit or exchange is offered for the value of the garment at time of return.  Exchange of non-damaged merchandise must be approved by our retail store. All items returned for exchange must be received in the exact condition in which they were shipped to the customer. They must have all the original tags still on the garment. In order to process the exchange, alternate items must be ordered at the time of the request.

If you need to return or exchange merchandise, please follow these steps:

1. Please call 617-482-7272 (our retail store) for a Return Authorization number (RA#). All returns and exchanges must be accompanied by the RA #. Please mark the outside of the box with the RA #.

2. Ship your merchandise to: 
     Sara Campbell LTD
       46 Plympton Street
       Boston, MA 02118

3. We will reimburse shipping costs for returns of damaged items only.

4. All damaged returns for refund will be reimbursed by method of original payment.
 

Use Of Site

To use the Site you will need equipment and access to the World Wide Web, and you must pay any fees associated with your use of such access. Sara Campbell LTD currently does not engage directly in Internet sales transactions, but may employ appropriate technology to help protect information that passes over the Internet. You may need to have certain browser capability to take advantage of this or other technology.

Information You Submit

To use certain portions of the Site, you must submit personal information such as your name, e-mail address, address and telephone number. The information Sara Campbell LTD obtains from you will be used only in accordance with Sara Campbell LTD's Privacy Policy.

Disclaimer Of Warranties

The use of the site is solely at your own risk. The site is provided on an “as is” and “as available” basis. Sara Campbell LTD expressly disclaims all warranties of any kind with respect to the site, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. Sara Campbell LTD make no warranty that the site will meet your requirements, or will be uninterrupted, timely, secure, current, accurate, complete or error-free or that the results that may be obtained by use of the site will be accurate or reliable. You understand and acknowledge that your sole and exclusive remedy with respect to any defect in or dissatisfaction with the site is to cease to use the site. You may have other rights, which may vary, from state to state.